WhatsApp Patient Compliance Tracking in India: From “Seen” to “Cured” Using Read Receipts the Right Way
WhatsApp Patient Compliance Tracking in India A dermatologist in Pune finishes a busy OPD and sends a simple message to a patient: “Start the topical routine tonight. Follow up in 10 days.” The patient replies with a thumbs up, then goes silent. Two days later, the clinic gets a call. “Doctor, it’s not working.” The […]









