AI Patient Engagement in 2026: Why WhatsApp Became Your Clinic’s Real Front Door
It is 9:10 PM. A patient opens WhatsApp and messages a clinic: “Doctor, can I move tomorrow’s appointment to the evening?” The message sits there, unread. The front desk shut at seven. By morning, it is buried under forty new pings, and no one sees it. Hearing nothing back, the patient assumes the slot is […]
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